For a Tan Son Nhat Airport pickup, send your flight number, arrival date, terminal and destination address. Landing time is not the time you will be outside with your bags ready to meet the car.
If you are booking for someone else, give the traveller’s contact details and agree how they will recognise the meeting point or vehicle after arrival.
Include checked bags, a pushchair and bulky items with the passenger count. The proposed vehicle should be discussed against the whole group and its luggage.
The Car Booking airport transfer page covers the service request. The checklist below helps you prepare the details for an arrival pickup, departure transfer or onward trip.
Send the details for the flight and the person travelling
- Flight number, arrival date, terminal and scheduled landing time.
- Passenger numbers and a phone number usable after landing.
- Suitcases, large items and any help needed with luggage.
- Final drop-off address and any stops along the way.
- The meeting location and identification details agreed for the trip.
Use the terminal shown in your travel information, then follow the airport’s current directions and the arrangements provided for your pickup. If you find yourself at another exit, share your location before moving again.
Match the vehicle and timing to the transfer
| Your transfer | Plan around |
|---|---|
| Arriving at the airport | Reaching the meeting point after arrival formalities and baggage collection. |
| Going to the airport | The time you need to be at the correct terminal, following your airline’s guidance. |
| Continuing to another province | The final address, luggage and any meal or rest stop after meeting the car. |
For a group with several suitcases, give the number and size of bags rather than choosing only by vehicle name. Tell the booking contact if someone needs easier access or if you have equipment to bring.
Keep the pickup contact updated
When your flight time changes, send the updated details and ask for confirmation of the revised meeting arrangements. If baggage or arrival formalities take longer, update the contact when you are able to communicate.
Discuss waiting, flight changes and any related costs as part of the individual quote. Keep the agreed details with your booking so that you know whom to contact.
If you are travelling straight on to another province
Give the hotel, home or other final address rather than just the province name. List any extra pickups in Ho Chi Minh City in the order required.
After a long flight, you may want a meal or a break before continuing. Mention that when arranging the car so the request describes the complete journey.
Send your Tan Son Nhat pickup request once you have the flight details. Before travelling, read back the date, terminal, meeting arrangements and final address.
